We are happy to offer a 15-day return policy (with wallet credit/exchange only) for unused and unworn items that still have the tag attached. If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can simply drop us a WhatsApp message at +919671722201 or email us at help@ofastores.com your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.